B
Buking
Get in touch

Your guests speak five languages. Now so do you.

Buking AI answers every guest on WhatsApp in seconds, in their own language, and passes every real decision to your team. Built for restaurants, bars and clubs across Indonesia.

English Bahasa Indonesia Bahasa Malaysia 中文 العربية
The problem

A slow reply is the same as no reply.

A guest messages three venues at once. Whoever answers first gets the booking. If the message arrives in Mandarin at eleven at night, most venues answer the next morning — by which time the table is booked somewhere else.

18.7%
Malaysia leads arrivals
The largest single source of foreign visitors to Indonesia, ahead of Singapore at 12.3% and Australia at 12.1%.
7.45m
Foreign arrivals
In the first half of 2026 alone, up 5.7% on the year before. Most of them message before they visit.
24/7
Messages don't keep hours
A large share of enquiries arrive when the venue is closed and nobody is there to answer.
How it works

It answers. Your staff decide.

Buking AI sits on your venue's own WhatsApp number. Guests message you as they always have — they just get an answer straight away.

1
A guest messages
In whatever language they speak. No app to download, no form to fill in, no link to click.
2
It answers in seconds
Opening hours, the menu, parking, dress code, whether you're halal certified. All from what you've told us — never guessed.
3
Your team confirms
Bookings, allergies, large groups and anything about money go to your staff. One tap on their phone. The system never decides for you.
A real exchange, in Mandarin
你好,今晚八点有四位的位子吗?Hello, is there a table for four at eight tonight?
有的,八点可以。请问怎么称呼您?Yes, eight works. May I take a name?
Answered in 14 seconds. Sent to staff to approve.
What you get

A service, not software to learn.

We set it up, load your menu and your policies, test every language, and keep it working. Your staff get a simple screen on their phone showing what needs them — in Bahasa Indonesia or English, whichever they prefer.

Nothing is automated that shouldn't be. The system never confirms a booking on its own, never claims a table is free, and never answers a question about allergies. Those go to a person, every time.

Get in touch

See it answer in your guests' languages.

We're taking on a small number of venues across Indonesia to start. If you'd like to see how it handles your guests, send us a note and we'll arrange a demo.